Reset a School iPad to Factory Defaults (PDF Visual Walkthrough)

If your school allows students to utilize their personal AppleIDs with your school-issued iPads, you might want to be aware of a new security feature in iOS 7 that will really mess with your end-of-the-year collection efforts.

Basically, when you attempt to reset an iPad to the default factory settings in iOS 7 (which you might do after collecting up all student iPads for the summer), the iPad will ask you for the AppleID and password of the previous user. If that previous user was a student using their own AppleID and not a school account or generic account, you will need their password to wipe the iPad. If you don’t have it, the iPad basically becomes a useless brick.

This was designed to prevent thieves from resetting a stolen iPad, but for schools it ends up being a huge hassle. As we began collecting the student iPads this past week, we had to modify our process to accomodate this extra step. If your students use their own ID’s, do not let them just throw their iPads in a pile and walk away! It is really hard to figure out which iPad belongs to which student because the iPad will only give you the first letter of the email address for the AppleID when trying to enter the info after a reset. If you have 300 students like we do, good luck figuring out which student with an email address that starts with “k” is the one who needs to enter their info to complete the reset.

To avoid this problem, make the student stand with a teacher and walk through the whole reset process. We have created a visual PDF guide for your teachers that your can access HERE. During the reset, you will need access to the iPad’s lock screen passcode (if there is one), the parent’s or school’s restrictions passcode (if there is one), and the student’s AppleID and password (if it asks for them). Once all the steps in the guide have been followed and you are back to the default home screen, the student’s info is no longer needed.

One last tip: make sure you read which passcode/password it is asking for. There is nothing more frustrating than typing in the school’s restriction code when it actually wants to lock screen code and then getting locked out of the reset process for 60 minutes. If nobody remembers the restriction code (and parents often forget if they set it up 9 months ago), you will need to reset it by manually connecting the iPad to a computer. But you will still need the kid’s ID and password via this method.

Good luck!



Ideal iPad Settings for School Use


*PLEASE NOTE: The layout of the Settings menu is subject to change as Apple updates their iOS. This guide was written with iOS version 6.1.3, but should remain fairly accurate for the foreseeable future.*

There are several settings that students will want to change on their iPad in order to maximize their efficiency and minimize distractions in the classroom. For a full list of all the settings, what they do, and what students should change, look further down this document. But first, the short version:

Critical Student Settings

1) Notifications: Remove all apps from notification center (except maybe MAIL and CALENDAR)

2) General About: Name your iPad with whatever your teacher tells you to do (Usually Last name + Homeroom #).

3) General Auto-Lock: 15 MINUTES or NEVER (15 is good just to avoid an accidental sleep during a presentation & Never might be risky for a kid who might leave the screen on and get distracted, leaving them with a dead battery)

4) General Passcode Lock: ON (set passcode you can remember easily, ideally the same as their AppleID password and email password)

5) General Use Side Switch To: LOCK ROTATION (good for during a presentation)

6) General Keyboard Auto-correction: OFF (kids assume it’s always fixing everything and you’ll end up with some crazy words in the middle of a report.

7) Sounds Keyboard Clicks: OFF (can you imagine a classroom of clicks!)

8) Privacy Location Services: ON (But keep most apps OFF in the list, but specifically turn ON “Find my iPad at the bottom. DEFINITELY KEEP THE CAMERA APP TURNED OFF IN THIS LIST! You do NOT want the camera app putting hidden location data about your child into any photo they take.)

9) Privacy Photos: This will contain a list of all the apps that have requested permission to access your photos and videos. If you have an app that allows you to insert photos into documents or presentations or edit photos in any way, you need to ensure that the specified app is turned ON in this menu.

10) iCloud: Use your AppleID for the account (if not already entered). Then, turn ON all options except Mail.

11) Mail, Contacts, Calendars: This is where students can set up their email account by inputting their email address and email password. All other settings can remain as their defaults.

12) Safari Private Browsing: ON

Full Breakdown of Settings


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Enabling Restrictions!


This a version of an email sent to Parents of my school:Although we have set up numerous restrictions on the students' iPads through internet filtering (while at school), iOS monitoring, age-appropriate ratings for apps & media, and app blocking, students still have the freedom to download any apps that do not violate any of these restrictions. The school has decided to allow students this freedom as it increases student creativity and enthusiasm. It also makes it much easier for the students, teachers, and the school to find worthwhile apps that can be utilized in the classroom. Once those apps are found, the current settings make it much easier to have entire classes of students install these apps (especially if they are free).However, we fully understand that some parents might desire a stronger level of control over their child's iPad usage. For that, we strongly recommend

the parent restrictions on your child's iPad. To do so, follow these steps: 1) Click on “Settings”2) Under “General” in the Settings menu, click on “Restrictions” in the list on the right half of the screen.3) Click “Enable Restrictions” at the top.Set-Up-Restrictions-4

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